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At FleurLuxe, we value transparency and trust in every transaction. Since our services are 100% digital, all purchases are delivered instantly and designed for lifetime access. To ensure clarity, please review the following policy before making your purchase.
Key Points of Our Policy
- Instant Digital Access
All products, including video tutorials, guides, and PDF templates, are delivered immediately after payment. Access cannot be reversed once granted. - No Physical Returns
We do not ship physical goods, and therefore no traditional returns are possible. Your purchase provides permanent access to digital resources. - Refunds in Exceptional Cases
Refunds are only considered under the following circumstances:- Duplicate or accidental multiple purchases.
- Technical issues that prevent product access and cannot be resolved.
- Access to the wrong product due to a system error.
- Customer Responsibility
Each service includes a detailed description of content, format, and delivery. Please review this information carefully before purchasing, as refunds cannot be issued for simple changes of mind. - Our Commitment to Quality
We stand behind the value of our products. If you encounter difficulties, our priority is to help you regain full access to your materials and ensure a seamless experience.
Final Note
By purchasing from FleurLuxe, you acknowledge that you are buying digital products with instant access. Refunds are limited to the exceptional cases described above, but our mission is to provide inspiring, high-quality learning resources and to make your journey in floral design rewarding and enjoyable.
